Technology Can Actually Do Something Useful.
Deliver One System for Job and Service Work!
We have been helping contractors with custom development and software package implementations for over 20 years. A lot of our clients deliver both long-term projects and field service work to their customers. We find it fascinating that they run these different parts of their business like separate companies. With one focused on new construction and the other focused on service. In addition, two different software platforms often exist to support both sides of the business. We firmly believe significant efficiencies are gained in having just one system for both job and service work.
Similarities in Job and Service Work
We understand the selling process for the two different types of business is quite different. That said, once sold similar activities need to occur to complete either type of job. For instance, work orders are created, scheduled and individuals dispatched to the field. In addition, technicians need to record information regarding their work at-hand, for later reference and to create an invoice. Importantly, you need the ability to capture all information in the most efficient and accurate means possible. Even technicians deployed to jobs that run for months or even years have many days when they are not on site. They are waiting for inspections to finish or for other contractors to complete their work. This frees them up to perform service work. We believe a single system would help you capitalize on these situations. Add in mobile capability to view and enter data in the field, and you have a win-win-win situation in a single system.
The Benefits of One System
With the ability to enter all your work orders in a single system for both jobs and service work, you would have visibility of all your labor demands in one place. With easy drag-and-drop scheduling and dispatching of prioritized work orders, and instant visibility in the field, productivity increases across all your operations. This includes a boost in accounting productivity since they only have to deal with one system. If these capabilities sound appealing, perhaps you should consider moving from your multiple non-integrated systems to one. In short, you will realize productivity and efficiency gains from project setup to invoicing. JobSiteIQ was designed to be the one system for job and service work.